All comparisons

RefRefvsGrowSurf

GrowSurf alternative for referrals & loyalty.

A referral program that grows into more.

Compare RefRef and GrowSurf for customer referrals and loyalty: participant definitions, campaign limits, customization, and open-source control.

Referrals + loyalty. Open source. Start free.

One platform. More reasons to return.

A customer brings a friend

Referral · reward the introduction

The relationship keeps growing

Loyalty · reward repeat engagement

Your next advocate is already here

Connect acquisition and retention

One integrationYour customer identitiesRewards that fit
01Compare the foundationsAt a glance

Scroll sideways to compare both platforms →

RefRef and GrowSurf: pricing model and program experience
Your decisionRefRefGrowSurf
Pricing meterMonthly active participants. No percentage of referred revenue. Reward delivery and provider costs are separate.Participant volume and plan-specific program limits. Match the same participant definition and billing cadence when quoting.
Program experienceCustomer referrals and loyalty with your own brand, product integrations, and open-source customization.Dedicated referral campaigns with embedded experiences, integrations, and a branded referral portal on Business.

Compare the complete plan, including required features and operating work. GrowSurf plans and features · RefRef pricing

02Your operating modelFit

Built for the way you grow.

Choose the foundation that fits your customers, your stack, and your ambitions.

Shortlist RefRef

Choose RefRef to connect acquisition and retention in one platform. Customize the experience, reward repeat engagement, and keep control of the code behind your program.

  • Your engineering team owns the integration
  • Customer referrals and loyalty share one model
  • Active participation is the pricing signal you want

Choose GrowSurf when…

GrowSurf suits teams seeking a dedicated referral platform with embedded experiences and existing integrations. It also uses participant-based pricing; the bigger decision is program flexibility and hosting control.

Explore its current offer
03Your decisionAn example

Count the same audience before comparing prices

An illustrative buying scenario, not a customer result or a guaranteed saving.

Start with your numbers

A business has 10,000 imported contacts, 800 people active in its referral program this month, and two campaigns.

RefRef pricing uses qualifying active participation, so an import alone does not make all 10,000 people billable. A GrowSurf quote must use its own participant definition and the plan that supports both campaigns.

What changes the choice?

Both products use participation-related pricing. Do not compare a GrowSurf contact count against a RefRef active count as if they were identical. Ask which enrollment, referral, and reward actions count, then compare the actual audience and program limits. Add loyalty to the decision if retention matters as much as the first introduction.

Model your program economics
04Plan your moveKeep the trust

Moving from GrowSurf? Preserve the promises.

Customers should keep the rewards they earned. Use these checks to plan the transition before changing live traffic.

01

Map what exists

Export campaign membership, existing referral relationships, unique codes, and reward status before changing capture.

02

Preserve the obligations

Keep the same audience definition in your old and new reports so conversion changes are not merely a counting change.

03

Verify the new journey

Test embedded signup, referral attribution, and a reward threshold on a small campaign before moving the others.

This is a planning checklist, not a one-click importer. Test your mapping on a small cohort and reconcile old and new records before switching the full program.

Compare the work behind building and buying
05Built around youReferrals + loyalty

Bring them in. Give them a reason to stay.

Referrals start the relationship. Loyalty keeps it growing. Build both with one open-source platform.

One platform. More reasons to return.

A customer brings a friend

Referral · reward the introduction

The relationship keeps growing

Loyalty · reward repeat engagement

Your next advocate is already here

Connect acquisition and retention

One integrationYour customer identitiesRewards that fit

Your program, your rules

Make the program fit your product.

Choose who earns, what they earn, and which moments deserve a reward. Build around your customers and the experience they already love.

  • Reward introductions and ongoing engagement
  • Shape incentives around your business model
  • Keep your brand across the customer journey

Customize beyond a settings screen.

Adapt the source, extend the integration, and create the program that fits. Your next idea can become part of the product.

Keep your options open.

Start hosted or run RefRef on your infrastructure. Open-source code gives you more control over your data, hosting, and future, without depending on one vendor to make every change.

Your AI assistant. Your integration.

Use AI-assisted integrations to connect RefRef to your stack. Give your coding assistant the API context, describe your reward flow, and review the implementation before you launch.

Integration brief

“Reward a successful referral. Add loyalty credits when that customer comes back.”

DescribeBuild with AIReview & launch
06RewardsReward types

Multiple Reward Types

Choose from multiple reward types to suit your needs. Integrate with your different systems to support your reward types.

Cash Rewards

Automate PayPal, Stripe, or manual payouts.

Cash Payouts

Automated payment processing

PayPal
Automated payouts
Stripe
Automated payouts
Manual
Automated payouts
Next payout
$1,250.00
Scheduled

Store Credits & Discounts

Drive repeat purchases & engagement.

Store Credits & Discounts

Drive repeat purchases

Discount Code

REFER20
20% off for new customers
Store Credit Balance
$75.00
Auto-apply at checkout
Expires after 90 days

Physical Goods

Offer exclusive merchandise or gifts.

Physical Goods

Exclusive merchandise & gifts

👕
Premium T-Shirt
Exclusive reward
☕
Branded Mug
Exclusive reward
🎨
Sticker Pack
Exclusive reward
Free shipping worldwide
Reward unlocked
07Before you chooseThe details
01

Can I run loyalty alongside referrals?

Yes. Start with a referral Program and add loyalty rewards for ongoing engagement in the same platform. Keep your customer identities and integrations connected.
02

Can I self-host RefRef?

The public RefRef repository uses AGPLv3. You can inspect the code, adapt your integration, and run RefRef on your own infrastructure. Self-hosting also means owning upgrades, security, and backups.
03

What counts as an active participant?

The meter counts qualifying referral or enrollment activity, or reward activity, in Live Projects. Clicks, dormant enrollments, and importing a participant alone do not count. It is not a charge for every visitor or every customer.
Pricing details & sources

GrowSurf prices by participant volume and plan. Billing cadence and program limits affect the quote; use its pricing selector for your audience.

GrowSurf offers embedded referral experiences and a custom referral portal domain on Business.

GrowSurf includes APIs and integrations. RefRef adds the option to inspect, adapt, and self-host your program.

Written by RefRef. Compare current plans and feature limits in the official sources below.