All comparisons

RefRefvsCello

Cello alternative for referrals & loyalty.

Turn product love into lasting growth.

An open-source Cello alternative for in-product referrals and loyalty, built around your customers.

Referrals + loyalty. Open source. Start free.

One platform. More reasons to return.

A customer brings a friend

Referral · reward the introduction

The relationship keeps growing

Loyalty · reward repeat engagement

Your next advocate is already here

Connect acquisition and retention

One integrationYour customer identitiesRewards that fit
01Compare the foundationsAt a glance

Scroll sideways to compare both platforms →

RefRef and Cello: pricing model and program experience
Your decisionRefRefCello
Pricing meterMonthly active participants. No percentage of referred revenue. Reward delivery and provider costs are separate.User Referrals uses referral ARR. Partner Referrals uses transacting partners and managed-payout fees.
Program experienceCustomer referrals and loyalty with your own brand, product integrations, and open-source customization.Embedded SaaS referral journeys with SDKs, branding, and managed reward operations.

Compare the complete plan, including required features and operating work. Cello plans and features · RefRef pricing

02Your operating modelFit

Built for the way you grow.

Choose the foundation that fits your customers, your stack, and your ambitions.

Shortlist RefRef

Choose RefRef when you want in-product referrals and loyalty with a participant-based subscription. Shape incentives around your product and extend the experience with your own code.

  • Your engineering team owns the integration
  • Customer referrals and loyalty share one model
  • Active participation is the pricing signal you want

Choose Cello when…

Cello is a strong fit for embedded SaaS referral experiences and managed reward operations. It offers separate User Referrals and Partner Referrals products.

Explore its current offer
03Your decisionAn example

Translate monthly revenue into the correct meter

An illustrative buying scenario, not a customer result or a guaranteed saving.

Start with your numbers

A SaaS product adds $1,000 in recurring monthly revenue from referred subscriptions.

$1,000 monthly recurring revenue × 12 = $12,000 referral ARR. That is an annualized revenue measure, not a $12,000 monthly bill or a count of 12,000 participants.

What changes the choice?

Use the User Referrals offer for customer-led product sharing and the Partner Referrals offer for commercial partner recruitment. Compare that selected offer with your actual RefRef active-participant count. A recurring SaaS sale and a one-time purchase should not be forced into the same ARR calculation.

Model your program economics
04Plan your moveKeep the trust

Moving from Cello? Preserve the promises.

Customers should keep the rewards they earned. Use these checks to plan the transition before changing live traffic.

01

Map what exists

Identify whether each existing campaign is a user-referral or partner-referral motion; preserve its reward agreement.

02

Preserve the obligations

Map customer and subscription IDs, recurring reward periods, and already-earned balances before replacing SDK capture.

03

Verify the new journey

Verify a new subscription, renewal, upgrade, and cancellation. Compare the annualized revenue report with actual reward obligations.

This is a planning checklist, not a one-click importer. Test your mapping on a small cohort and reconcile old and new records before switching the full program.

Compare the work behind building and buying
05Built around youReferrals + loyalty

Bring them in. Give them a reason to stay.

Referrals start the relationship. Loyalty keeps it growing. Build both with one open-source platform.

One platform. More reasons to return.

A customer brings a friend

Referral · reward the introduction

The relationship keeps growing

Loyalty · reward repeat engagement

Your next advocate is already here

Connect acquisition and retention

One integrationYour customer identitiesRewards that fit

Your program, your rules

Make the program fit your product.

Choose who earns, what they earn, and which moments deserve a reward. Build around your customers and the experience they already love.

  • Reward introductions and ongoing engagement
  • Shape incentives around your business model
  • Keep your brand across the customer journey

Customize beyond a settings screen.

Adapt the source, extend the integration, and create the program that fits. Your next idea can become part of the product.

Keep your options open.

Start hosted or run RefRef on your infrastructure. Open-source code gives you more control over your data, hosting, and future, without depending on one vendor to make every change.

Your AI assistant. Your integration.

Use AI-assisted integrations to connect RefRef to your stack. Give your coding assistant the API context, describe your reward flow, and review the implementation before you launch.

Integration brief

“Reward a successful referral. Add loyalty credits when that customer comes back.”

DescribeBuild with AIReview & launch
06RewardsReward types

Multiple Reward Types

Choose from multiple reward types to suit your needs. Integrate with your different systems to support your reward types.

Cash Rewards

Automate PayPal, Stripe, or manual payouts.

Cash Payouts

Automated payment processing

PayPal
Automated payouts
Stripe
Automated payouts
Manual
Automated payouts
Next payout
$1,250.00
Scheduled

Store Credits & Discounts

Drive repeat purchases & engagement.

Store Credits & Discounts

Drive repeat purchases

Discount Code

REFER20
20% off for new customers
Store Credit Balance
$75.00
Auto-apply at checkout
Expires after 90 days

Physical Goods

Offer exclusive merchandise or gifts.

Physical Goods

Exclusive merchandise & gifts

👕
Premium T-Shirt
Exclusive reward
☕
Branded Mug
Exclusive reward
🎨
Sticker Pack
Exclusive reward
Free shipping worldwide
Reward unlocked
07Before you chooseThe details
01

How does RefRef pricing differ from Cello?

RefRef uses active participants. Cello User Referrals uses referral ARR, while its Partner Referrals product uses transacting partners. Choose the model that fits your audience and reward operations.
02

Can I self-host RefRef?

The public RefRef repository uses AGPLv3. You can inspect the code, adapt your integration, and run RefRef on your own infrastructure. Self-hosting also means owning upgrades, security, and backups.
03

What counts as an active participant?

The meter counts qualifying referral or enrollment activity, or reward activity, in Live Projects. Clicks, dormant enrollments, and importing a participant alone do not count. It is not a charge for every visitor or every customer.
Pricing details & sources

Cello User Referrals plans use referral ARR. Partner Referrals plans use transacting partners and managed-payout fees. Referral ARR is annual recurring revenue, not monthly referred revenue.

Cello offers custom branding and embedded referral experiences. Compare the customer journey you want to build, beyond the appearance of a shared link.

Cello provides SDKs and an API for integration. RefRef pairs integration tools with open-source customization and self-hosting.

Written by RefRef. Compare current plans and feature limits in the official sources below.